Retail
Numerous promotions, offers and incentives entice today’s customer through an ever-increasing list of market channels and providers; all aimed at attracting, retaining and increasing customer spend.
Evidence of success through customer reward and incentive programmes is recognised universally, well-known examples include the Tesco Clubcard, the Nectar Reward Programme and the Boots Advantage loyalty scheme.
At ACT, we believe a fresh approach to reward and incentive solutions is necessary to accommodate this new era of customer relationship management, where the key focus is adding value for consumers.
With this goal in mind, we have been instrumental in designing and installing dynamic card reward programmes that can evolve with changing customer behaviour patterns as well as any changes in market conditions, all without the need to replace card or system infrastructure. The unique advantage ACT offers is experience in all aspects of innovative smart card solution provision - from cards and readers, to e-security and back office compatibility.