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Discovery

Discovery - Issue, Transact, Manage™  

The Discovery e-ticketing system powers the worlds favourite city attractions and provides your city of region visitors with an all-inclusive prepaid tourism experience. Through the use of the smart cards (contact and contactless), your visitors can unlock all your city or region has to offer. Discovery supports multiple ticket types, multiple people and multiple cities or regions, allowing visitors and citizens alike to repeatedly enjoy all a city or region has to offer.  For example visitors can use the Discovery system to enjoy the delights of Vegas and then to recharge the card for a romantic trip to Edinburgh, the gateway to Scotland.

Discovery provides all necessary system and sales network components for tourist bodies and private scheme operators to establish and manage visitor and retail smart card programmes.

By using rechargeable and total configurable smart cards, it enables operators to support a wide range of ticket definitions (e.g. 1 - 7 day, adult, child, group, family, VIP, multiple cities).  Visitors to a city or region can see the destinations of their choice while benefiting from discounted entry into attractions as well as priority queuing, therefore saving time and money for other venues.

For the operator, smartcards allow them to dramatically extend their marketing reach, adopt paperless electronic ticketing and to develop e-business techniques without making changes to existing IT infrastructure.

Fully integrated to travel web portals such as Expedia, Travelocity, Viator and iseatz.

Features:

  • Single or multi person support
  • Single or multi-ticket support
  • Dynamic card type support (e.g. Adult, Group, concert, 3 hours)
  • Rechargeable card support
  • Card holder management
  • Card reader management
  • Transaction acquiring and software application management
  • Card hot listing
  • Business rule creation and management
  • Financial management and reporting
  • Travel Agent management
  • Telesales management
  • Call centre management
  • Web sales fulfilment and transaction settlement (credit, debit etc)
  • Management reports
  • Customer communication (e.g. SMS, email, mail shots)
  • Web presentation and access control
  • Retail loyalty and discount
  • Transport ticket support (ITSO)